PALMS PHYSIOTHERAPY & ALLIED HEALTH
📞9376 1443 - Noranda 📞6285 6185 - Malaga
PALMS PHYSIOTHERAPY & ALLIED HEALTH
Allied Health Therapies for Medicare Care Plan clients - Clinic & Mobile Visits
At Palms Physiotherapy & Allied Health, we provide a range of allied health services that may be accessed through Medicare for eligible patients with a GP chronic condition management plan. We support children, adults and older adults with practical, goal-focused therapy aimed at improving function, mobility, independence, communication and participation in everyday life.
Depending on the person’s needs and referral, services at Palms may include:
Physiotherapy
Occupational Therapy
Exercise Physiology
Speech Pathology
Medicare benefits for allied health services are available only where the patient meets eligibility requirements and has been appropriately referred by their medical practitioner.
A GP chronic condition management plan (GPCCMP) is a Medicare care plan prepared by a GP or prescribed medical practitioner for eligible patients with a chronic condition. It supports coordinated care and can allow referral to allied health and other primary health care professionals where appropriate. The old GP Management Plan and Team Care Arrangement system was replaced by the GPCCMP from 1 July 2025.
Medicare states that eligible patients with a chronic condition may be referred to allied health professionals and can receive 5 individual services per calendar year across eligible allied health disciplines.
Depending on the referral and your individual needs, we may be able to provide the following services under Medicare for eligible patients:
Physiotherapy
Physiotherapy may assist with mobility, rehabilitation, balance, strength, pain-related movement limitations, physical function and day-to-day activity.
Occupational Therapy
Occupational therapy may assist with self-care, daily routines, home function, fatigue management, equipment recommendations, and independence in everyday life.
Exercise Physiology
Exercise physiology may assist with structured exercise support for chronic conditions, rehabilitation, physical conditioning, endurance, strength and function.
Speech Pathology
Speech pathology may assist with communication, speech, language, swallowing, voice and cognitive-communication concerns, depending on the person’s needs and referral.
Eligibility for Medicare-funded allied health services depends on the criteria set by Medicare and the referring medical practitioner. In general, patients may be eligible if they have a chronic condition and their GP or prescribed medical practitioner determines that allied health referral is appropriate under a GP chronic condition management plan.
A chronic condition is generally one that has been present, or is likely to be present, for 6 months or longer.
Not every person with a chronic condition will automatically qualify for allied health services under Medicare, and not every therapy service will necessarily be suitable under this referral pathway. Eligibility, referral and claiming decisions depend on Medicare rules and the referring practitioner’s clinical judgment.
For eligible patients, Medicare generally allows up to 5 individual allied health services per calendar year across all eligible allied health disciplines combined under a GPCCMP referral. These 5 services are shared across disciplines, not 5 sessions per discipline.
For example, those 5 services might be used across physiotherapy, occupational therapy, speech pathology and exercise physiology depending on the patient’s needs and referral plan.
Services Australia states that referrals under a GPCCMP are valid for the timeframe written on the referral. If no timeframe is stated, the referral is valid for 18 months from the first service date provided under that referral.
At Palms Physiotherapy & Allied Health, appointments may be available:
in clinic
via mobile visits, where suitable and available
The most appropriate service format depends on the client’s presentation, therapy needs, therapist availability and location.
Clinic appointments may suit people who benefit from:
a structured therapy setting
access to equipment and therapy spaces
a quieter, dedicated treatment environment
Mobile visits may suit people who:
have difficulty travelling
benefit from therapy in their home environment
require support linked to real-life daily function
At Palms, we focus on function, participation and practical support. We aim to provide therapy that is relevant to real life, whether the goal is improving mobility, supporting independence, building physical capacity, improving communication, or making daily activities more manageable.
We also offer a multidisciplinary allied health team, which means clients may be able to access broader support across physiotherapy, occupational therapy, exercise physiology and speech pathology where appropriate.
If you have been referred under a GP chronic condition management plan, we can help you understand:
which allied health service may be most relevant to your needs
how Medicare sessions are typically used across disciplines
whether clinic or mobile therapy may be the better fit
what additional private services may be available if more therapy is needed beyond Medicare-funded sessions
It is important to note that Medicare rebates usually cover only part of the cost of allied health services unless a clinic chooses to bulk bill. Billing arrangements can vary between providers and services. Medicare sets the rebate rules, but individual practices determine their own fees. Medicare’s billing rules for chronic condition individual allied health items are published by Services Australia.
Palms Physiotherapy & Allied Health provides physiotherapy, occupational therapy, exercise physiology and speech pathology for eligible patients referred under a GP chronic condition management plan.
Contact our team to discuss appointment options, referral requirements, and whether clinic or mobile therapy may be suitable for your needs.
Please note:
We offer 20-minute gap-free Medicare consultations for eligible clients, available by request between 10:00am and 2:00pm, Monday to Friday. Outside these times, standard private fees apply.
We offer flexible appointment lengths from 20 to 90 minutes, depending on your needs and the therapy required. For clients needing more comprehensive assessment or treatment, we generally recommend booking a longer session with a small out-of-pocket cost, rather than a 20-minute gap-free appointment.
Payment is required in full on the day of service for all Medicare appointments. We process your Medicare claim immediately after your appointment, and your full Medicare rebate is typically paid back to you later that day.
Find the right support by discipline, including physiotherapy, occupational therapy, speech therapy, exercise physiology and other allied health services.
We support children, adults and older adults with disability, injury, chronic conditions, developmental concerns, communication needs, mobility challenges and rehabilitation goals.
The current Medicare term is GP chronic condition management plan (GPCCMP). This is a care plan prepared by a GP or prescribed medical practitioner for eligible patients with a chronic condition. It can allow referral to allied health services where appropriate.
Those are older terms. Since 1 July 2025, GP Management Plans and Team Care Arrangements have been replaced by the GP chronic condition management plan, although transition arrangements still apply for some older plans until 30 June 2027.
Eligible patients can generally access up to 5 individual allied health services per calendar year under a GPCCMP referral. These 5 services are shared across eligible allied health disciplines.
Yes, if you are eligible and your GP or prescribed medical practitioner refers you for physiotherapy under a GP chronic condition management plan.
Potentially, yes. Eligible patients may be referred to a range of allied health professionals, depending on their needs and Medicare eligibility.
Yes. Medicare-funded allied health services under this pathway require a valid referral from a GP or prescribed medical practitioner as part of a GP chronic condition management plan.
If the referral states a timeframe, that timeframe applies. If no timeframe is written on the referral, Services Australia says it is generally valid for 18 months from the first service date.
Yes. Depending on the service type, therapist availability and suitability, we may offer clinic-based and mobile allied health appointments.
Not necessarily. Medicare benefits may be available for eligible services, but the rebate may not cover the full appointment fee. Out-of-pocket costs can apply depending on the service and billing arrangement. Medicare billing rules are set by Services Australia, while individual providers set their own fees.
At Palms Physiotherapy & Allied Health, our experienced team is here to help children and adults manage their condition and improve their quality of life.
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Palms Physiotherapy & Allied Health offers a range of therapy services and specialised supports. You can browse by therapy area, explore specialised services, or learn more about the facilities and equipment we use in-clinic .
If you’re unsure which facility, service, or technology is the right fit, our team can guide you based on your goals and presentation.