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FREE PHONE ASSESSMENT & TREATMENT PLAN!
Do you or a loved one struggle with swallowing food, liquids, or medications? Difficulty swallowing—known as dysphagia—can significantly affect health, comfort, and quality of life. At Palms Physiotherapy & Allied Health, our qualified speech pathologists provide comprehensive swallowing assessments and ongoing support for individuals experiencing swallowing difficulties.
Do you or a loved one struggle with swallowing food, liquids, or medications? Difficulty swallowing—known as dysphagia—can significantly affect health, comfort, and quality of life. At Palms Physiotherapy & Allied Health, our qualified speech pathologists provide comprehensive swallowing assessments and ongoing support for individuals experiencing swallowing difficulties.
We offer services across Perth with easy access for adults, children, seniors, and people living with disability.
We offer services across Perth with easy access for adults, children, seniors, and people living with disability.
What Is Dysphagia?
What Is Dysphagia?
Dysphagia refers to difficulty swallowing and can occur due to:
Neurological conditions (e.g., stroke, Parkinson’s disease, MS, brain injury)
Developmental delays or disability
Aging or frailty-related muscle changes
Head or neck cancer
Dementia or cognitive decline
Post-surgery or prolonged hospitalisation
Signs of dysphagia may include:
Coughing or choking when eating or drinking
Food sticking in the throat
Frequent chest infections or aspiration pneumonia
Unexplained weight loss or dehydration
Avoidance of meals due to fear or discomfort
Our Swallowing Assessment Services
Our Swallowing Assessment Services
Our speech therapists are trained in identifying, diagnosing, and treating swallowing disorders in both adults and children. We offer:
✅ Comprehensive Clinical Swallowing Assessments
✅ Comprehensive Clinical Swallowing Assessments
Review of medical history and symptoms
Observation of eating and drinking across different food textures
Evaluation of oral-motor function (lips, tongue, jaw)
Recommendations for modified diets and safe swallowing strategies
Education and training for carers and support workers
✅ Ongoing Management & Therapy
✅ Ongoing Management & Therapy
Swallowing exercises to improve strength and coordination
Compensatory strategies for safer eating and drinking
Monitoring progress over time
Referral for instrumental assessments when required
Who We Work With
Who We Work With
We provide swallowing assessments for:
Private clients of all ages
NDIS participants (both agency and self-managed)
Home Care Package (HCP) and CHSP clients
Aged care residents (clinic-based or via outreach)
GP referrals and community care teams
We communicate closely with doctors, allied health teams, aged care providers, and family members to ensure everyone involved is informed and supported.
Why Choose Palms for Dysphagia Support?
Why Choose Palms for Dysphagia Support?
✔️ Accredited Speech Pathologists with advanced knowledge of dysphagia
✔️ Timely appointments available across multiple locations
✔️ Individualised care plans based on each person’s needs
✔️ Collaboration with dietitians, physiotherapists, OTs, and GPs
✔️ NDIS, Medicare, and private health accepted
✔️ Family- and carer-friendly environment
✔️ Culturally sensitive and inclusive care
Our Locations
Our Locations
📍 Malaga – Purpose-built clinic with full allied health support
📍 Noranda – Community-focused clinic with accessible facilities
Book a Swallowing Assessment Today
Book a Swallowing Assessment Today
If you or someone you care for is showing signs of swallowing difficulty, early intervention is key. Our team is here to help improve safety, nutrition, and quality of life.
📞 Call us:
Malaga – (08) 6285 6185
Noranda – (08) 9376 1443
📧 Email: admin@palmsphysio.au
🔗 Book Online: Click here to book your appointment
Palms Physiotherapy & Allied Health – Supporting safer swallowing, better nutrition, and peace of mind across Perth.
Conditions We Support
Conditions We Support
We cater to a wide range of conditions under the NDIS, including:
Autism Spectrum Disorder
Cerebral Palsy
Multiple Sclerosis
Developmental Delays
Traumatic Brain Injuries
Spina Bifida
Chronic Pain
Neurological or Neuro Conditions (e.g., Parkinson’s Disease)
Muscular Dystrophy
Stroke Rehabilitation
..... and so much more!!!
Service Fees
Service Fees
Costs of Service
At Palms, we charge all therapy services at the same hourly rate for both NDIS and non-NDIS clients. This includes face-to-face sessions, telehealth consultations, and the necessary documentation work.
All fees for NDIS participants are in line with the NDIS Pricing Arrangements and Price Limits Guide.
Community visits incur additional costs.
Our payment terms vary depending on how your NDIS funds are managed.
Our payment terms vary depending on how your NDIS funds are managed.
Treatment Appointments (Direct Service)
Treatment Appointments (Direct Service)
Direct treatment services include:
Face-to-face appointments at our clinic
Conferences with parents, schools, employers, or other allied health providers
Tele-therapy services
Phone consultations
In-community appointments (school, home, playground, workplace, etc.)
Duration: 45 minutes treatment + 15 minutes progress recording and treatment planning
Fee (per hour): $193.99 (Speech Therapy/Occupational Therapy), $224.62 (Physiotherapy), $166.99 (Exercise Physiologist)
Treatment Appointments (Indirect Service)
Treatment Appointments (Indirect Service)
Indirect treatment services (documentation, phone conversations, equipment prescription, etc.) are charged at the hourly rate.
Fee (per hour): $193.99 (Speech Therapy/Occupational Therapy), $224.62 (Physiotherapy), $166.99 (Exercise Physiologist) (pro-rata)
In-Community Appointments
Face-to-face appointments at schools, homes, playgrounds, or other locations. These sessions are charged at the hourly rate plus travel and petrol costs.
Fee (per hour): $193.99 (Speech Therapy/Occupational Therapy), $224.62 (Physiotherapy), $166.99 (Exercise Physiologist) (pro-rata)
Cancellation Fees
Cancellation Fees
All cancellations or non-attendance must be provided with 48 business hours’ notice to avoid a cancellation fee. Failure to provide notice will result in the full fee being charged for the service.
Discovery/Intervention Planning Phone Appointment
Fee(per hour): $97Initial Appointment / Assessment
Fee (per hour): $193.99 (Speech Therapy/Occupational Therapy), $224.62 (Physiotherapy), $166.99 (Exercise Physiologist)Treatment (Direct or Indirect)
Fee (per hour): $193.99 (Speech Therapy/Occupational Therapy), $224.62 (Physiotherapy), $166.99 (Exercise Physiologist) (pro-rata)In-Community Appointments
Full fee charged, including therapy session, travel time, and any documentation fees.
Additional Policies
Additional Policies
Parents or carers agree that Palms Physiotherapy & Allied Health holds a general lien over all personal records, files, and documents related to services provided as security for outstanding payments until settled.
Changes to NDIS Pricing and Policies
Changes to NDIS Pricing and Policies
In the event of changes to NDIS Pricing or policies, Palms Physiotherapy & Allied Health will update our fees to reflect those changes. Clients agree to these changes in advance, and participants will be informed accordingly.
Outstanding Fees
Outstanding Fees
If payments are not made within specified payment terms, Palms reserves the right to cancel future appointments with 72 business hours’ notice until payments are settled. Repeated late payments may result in a requirement for advance payment.
For Self-Managed Clients, interest may be charged on overdue invoices at a rate of 6% above the Reserve Bank of Australia’s official cash rate. Recovery costs may apply if additional action is required.
Self-Managed Clients
Self-Managed Clients
To help manage your NDIS plan, the following guides are available:
Get Help Today
Get Help Today
At Palms Physiotherapy & Allied Health, our experienced team is here to help children and adults manage their condition and improve their quality of life.
Book an Appointment: Click Here
Contact Us: Click Here
Have a look at our photos below of our amazing Malaga clinic.... we can see NDIS participants at all our clinics, but our Malaga Hub has many different services and facilities for all people and funding methods!
Have a look at our photos below of our amazing Malaga clinic.... we can see NDIS participants at all our clinics, but our Malaga Hub has many different services and facilities for all people and funding methods!
At Palms Physiotherapy & Allied Health, our approach to care is driven by compassion, professionalism, and inclusivity. We ensure our clients receive the highest level of service in accordance with industry standards, while maintaining transparency and flexibility.
Our Core Therapy Values Include:
Cultural Inclusivity
Neurodiverse Approach and Language
Trauma-Informed Care
Creating a Safe Environment for All Clients
Compliments and Feedback
We operate with a philosophy of continuous improvement. Your feedback—both positive and constructive—helps us enhance the quality of our services. We believe in a simple feedback model:
If you’re not happy, let us know so we can resolve it.
If you’re happy, tell others!
You can easily share your thoughts using our feedback form or by speaking directly with any of our team members.
Compliments and Complaints Form
Complaints Management Procedure
NDIS Information and Transparency Obligations
To ensure compliance with NDIS funding and pricing policies, Palms Physiotherapy & Allied Health requests the following from NDIS participants or their guardians:
NDIS Participant Number
NDIS Plan start and end dates
NDIS Funding details and management type
If Plan Managed, the Plan Manager's contact details
Should any of these details change, clients or their carers are required to inform us so we can maintain accurate reporting, which is necessary for ongoing funding.
Appointment Timing
Our standard appointments are typically 60 minutes (45 minutes of direct therapy and 15 minutes for reporting and planning).
If you arrive late, the session will still end at the scheduled time, and the full session will be charged. Once the appointment concludes, responsibility for the client reverts back to the parent, carer, or guardian present.
By adhering to these clear guidelines, we can provide a safe, efficient, and caring service to all our clients, ensuring that both NDIS participants and private clients receive the support they need to thrive.
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