1. Choose your form

Complete the relevant form below and our team will guide you through the next step. 

2. We review your referral

Our team checks the information provided, service fit, funding requirements and current availability.

3. We contact you

We will let you know the next step. This may include booking an appointment, requesting more information, completing onboarding documents or discussing waitlist options.

4. Start therapy

Once everything is ready, we connect you with the right clinician and begin working toward your goals.

Start here

Please complete the relevant form below so our team can understand what support is needed.

What happens after I submit a form?

1. We receive your referral

Your form is sent to our admin team so we can review the information provided.

2. We check service fit and availability

We look at the service requested, funding type, location, clinician availability, urgency and any specific support needs.

3. We contact you with the next step

Depending on the referral, we may contact you to book an appointment, request more information, complete onboarding documents, discuss a service agreement or explain current waitlist options.

4. Therapy begins

Once the referral and onboarding steps are complete, we connect you with the most appropriate clinician and begin working toward your goals.

Where can therapy happen?

Depending on the service, funding and clinician availability, appointments may be available:

• In our Malaga clinic

• In our Noranda clinic

• At home

• At school

• In the community

• Via telehealth, where appropriate

Our Malaga clinic includes therapy rooms, a rehabilitation gym, kids therapy gym, sensory room and Reformer Pilates studio.

Who can refer?

You can complete a referral if you are:

• A client or participant

• A parent, guardian or carer

• A support coordinator

• A plan manager

• A Home Care Package provider

• A GP, specialist or surgeon

• A hospital discharge planner

• A case manager

• An insurer or workplace representative

• Another health professional

You do not need a formal referral for many of our services, but some funding pathways may require specific documentation.

Funding options

We support a range of funding pathways, including:

• Private clients

• NDIS self-managed clients

• NDIS plan-managed clients

• Home Care Packages

• Medicare referrals

• DVA

• Workers compensation

• Motor vehicle insurance

• Private health insurance, depending on your cover

Please include your funding type in the relevant form so we can guide you correctly.

Need help before submitting a form?

If you are interested in our services but are not sure where to start, please explore our website or contact our team. You can also complete the relevant form on this page and we will let you know the next step.

Our Mobile Therapy Services

Important disclaimer: This webpage contains general information only and is not intended to be relied upon as personal clinical advice. While we aim to keep information accurate and up to date, it may not reflect the most current research or your individual circumstances. Palms Physiotherapy & Allied Health does not accept liability for decisions made based on this information without an individualised assessment by an appropriately qualified health professional. If you have concerns, please contact us to book an assessment or speak with your GP/medical team.