Physiotherapy Telehealth (Online Physio) – Perth

Telehealth physiotherapy is a convenient way to access physiotherapy support via secure video consults—ideal when you can’t attend the clinic, prefer to be seen from home, or want guidance between in-person appointments. 

At Palms Physiotherapy & Allied Health, our online physio sessions focus on assessment, education, exercise prescription, movement coaching and rehab planning tailored to your goals.

What is telehealth physiotherapy?

Telehealth physiotherapy is a physiotherapy appointment delivered via video call. Your physio can assess your symptoms, observe movement, guide you through tests and exercises, and build a structured plan you can follow at home.

Telehealth can be used:

• as a first appointment (for suitable presentations)

• as a follow-up to progress rehab

• for check-ins, pacing, and technique coaching

• when travel, time, fatigue, pain, or distance make clinic visits difficult
  
  

What we can help with via telehealth

Telehealth physiotherapy is often well-suited to conditions where assessment and rehab can be guided visually and progressed with home-based strategies, such as:

• back and neck pain

• shoulder, hip, knee and ankle pain

• tendon pain and overuse injuries

• post-operative rehab guidance (where appropriate and with surgeon/medical guidance)

• chronic pain and flare-up planning

• dizziness/vestibular screening and exercise guidance (case-by-case)

• return-to-exercise and strength conditioning plans

• workplace/home ergonomics and activity modification

If telehealth isn’t appropriate for your presentation, we’ll tell you and recommend the next best option.

What telehealth physio can include

Depending on your goals, sessions may include:

• symptom history and goal setting

• movement and functional assessment (via guided tasks)

• education about pain, recovery and load management

• tailored exercise programs with technique coaching

• pacing and flare-up strategies

• equipment advice (simple home setup options)

• return-to-work / return-to-sport planning (where relevant)

• progress review and program updates
  
  

When an in-clinic appointment may be better

Some presentations may require hands-on assessment, specific testing, or equipment-based treatment. Examples include:

• sudden severe symptoms or red flags (urgent medical review may be needed)

• acute trauma where imaging/urgent assessment is required

• complex neurological signs

• situations where manual therapy or in-person examination is essential

If you’re unsure, book a telehealth session and we’ll advise the safest pathway.

What to expect in your first telehealth session

Before the appointment

We’ll send you a link and instructions. Choose a space with:

• good lighting

• room to take a few steps back from the camera

• a chair and a small clear area to move

During the appointment

Your physio will:

1. Ask about your symptoms, history and goals

2. Guide you through a structured movement assessment

3. Provide a clear plan (education + exercises + next steps)

After the appointment

You’ll leave with:

• a tailored exercise plan

• guidance on what to do (and what to avoid)

• a follow-up plan and expected milestones
  
  

What you’ll need (simple checklist)

• Phone, tablet or laptop with camera/microphone

• Stable internet connection

• Comfortable clothing you can move in

• A chair, towel, and (if available) a resistance band/light weights

• Any relevant reports/scans/referrals (optional but helpful)
  
  

Telehealth physiotherapy for NDIS, Medicare or insurance

Funding and eligibility vary. If you’re using a funding pathway (e.g., NDIS, Medicare, DVA, private health, or insurance), contact our team and we’ll help you confirm what’s appropriate for your circumstances and documentation requirements.

Privacy and consent

Telehealth sessions are conducted via secure video consult. Your physiotherapist will explain privacy considerations and obtain consent before commencing.

FAQ 

Do I need a referral?
Not for private telehealth physio. Some funding pathways may require a referral—our team can advise.

Can telehealth work without equipment?
Yes. Most programs can be designed around household items and bodyweight, then progressed over time.

How long is a session?
Most sessions are similar to in-clinic consult lengths; we’ll confirm at booking.

Book telehealth physiotherapy

If you’d like to access physiotherapy support from home, we can help you get started with a practical plan.

Important disclaimer: This webpage contains general information only and is not intended to be relied upon as personal clinical advice. While we aim to keep information accurate and up to date, it may not reflect the most current research or your individual circumstances. Palms Physiotherapy & Allied Health does not accept liability for decisions made based on this information without an individualised assessment by an appropriately qualified health professional. If you have concerns, please contact us to book an assessment or speak with your GP/medical team.